Returns and Refunds Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email info@findmespot.net.au to request a refund quoting the original Tax Invoice Number.

2. Mail your returned item to:

Adventure Communications
FINDMESPOT Returns Department - Tax Invoice xxxxx
P O Box 5577 Studfield Vic 3152

3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Merchandise that has been used, altered or activated will not be accepted for return. 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Exchanges

If your device is in new condition and unused, you may exchange it for a different devise and pay the difference in price. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.